If you don’t have a water meter fitted at your home, Thames Water work out your charges by multiplying your properties chargeable value, by a ‘rate per pound.’ There’s one rate for water and one rate for wastewater. The rate per pound for your home will be worked out depending on where you live.  

Ways to reduce your bill

1 ) Water usage

If you live alone, tell them. This will bring your bill down significantly as you will qualify for the single occupancy rate. You don’t even need a meter fitted.

If there are only 2 of you in a property, you are very likely to be better off with a water meter. Phone Thames Water and request one. Only 28% of Thames Water customers have a meter.

If a meter cannot be fitted (for technical reasons), Thames Water offer a different charging rate called the assessed household charge based on number of bedrooms, which is again cheaper than the standard formula.

2) Wastewater

If your property only has surface water drainage, (e.g. you have a septic tank etc.) you don’t have to pay rate based wastewater charges and instead pay a fixed fee of £43.72 a year.

If your home isn’t connected to surface water drains, you can claim a reduction of £24.00 on the fixed wastewater charge, bringing it down to £29.00.

 

You can contact Thames Water on 0800 980 8800 and you will need your billing details

 ___________________________________________________

Click on the name of YOUR District below to bring up the range of activities and services that are available to you in YOUR area. For county wide services please go to our Support section.

Aylesbury Vale

Chiltern

South Bucks

Wycombe